QR menu & ordering
Diners scan the table QR and order straight to the kitchen.
TouchServ Restaurants
QR ordering. POS-lite. Kitchen calm.
TouchServ Restaurants helps African restaurants control orders, kitchen workflow, payments, staff accountability, stockouts, and owner intelligence from one platform.
Capabilities
Everything a modern restaurant needs. Nothing it doesn't.
Kitchen workflow
Prep queue, fire-order timers, and station load balancing.
POS-lite
Waitstaff and cashiers on any phone. Splits, tips, receipts.
Stockout control
Live 86-ing on the diner menu. Never sell what you can't cook.
AI owner intelligence
Menu, shift, and waste recommendations from your own data.
Staff accountability
Who took the order, who fired it, who cashed it. Every time.
−22%
Order-to-fire time
0
Missed 86-ing
+18%
Table turn rate
100%
Payment reconciliation
Payment control
Control every payment before it becomes a loss.
Track cash, transfer, POS/card, mobile money, split payments, pending transfers, cashier closeout, and daily settlement from one dashboard.
Pending transfer queue
Every claimed bank transfer sits in a queue until someone confirms it.
Payment proof upload
Attach the receipt or screenshot to the order it belongs to.
Split payments
Cash, card, transfer and mobile money on the same bill — reconciled.
Cashier closeout
Expected versus actual by cashier, with variance and manager review.
Settlement reports
Daily settlement by method, branch and shift. Exportable.
Kitchen calm
Keep the kitchen moving without chaos.
Live prep queue
Tickets appear the moment an order is fired. No paper, no shouting.
Station load visibility
See which station is drowning before the dining room feels it.
Fire-order timers
Every ticket carries its own clock from fire to ready.
Delayed order alerts
Tickets past target time escalate to managers automatically.
Ready-to-serve updates
Kitchen marks ready, the floor knows instantly.
Stockout control
Never sell what you cannot cook.
Live 86-ing
Pull an item and it disappears from every diner menu at once.
Sold-out status
Sold-out items show clearly instead of being silently orderable.
Low-stock alerts
Warnings before the item runs out, not after a diner orders it.
Menu availability control
Managers control availability per branch, per service period.
Stockout reports
What ran out, how often, and what it cost you in lost orders.
Staff accountability
Know who took it, fired it, served it, and cashed it.
Waiter ownership
Every order carries the name of the person who took it.
Kitchen action logs
Fired, started, delayed, ready — timestamped by station.
Cashier tracking
Collections tied to the cashier and the session that took them.
Void approvals
Voids require a manager. The reason is recorded.
Discount approvals
Discounts are approved, attributed and reportable.
Attendance
Shifts, clock-ins and coverage across every branch.
AI owner intelligence
Ask your restaurant what needs attention.
Daily owner brief
A plain-language summary of yesterday and what needs attention today.
Payment risks
Unconfirmed transfers, variances and patterns that require review.
Kitchen delays
Where tickets are slipping, and which station is causing it.
Top items
What sells, what stalls, and what deserves a menu decision.
Staff performance
Orders handled, speed and accountability by team member.
Customer sentiment
Ratings and comments summarised into themes, not raw noise.
Built for African restaurants
Designed for how African restaurants actually run.
QR-first access
No app download. Diners scan and order in seconds.
Bank transfer ready
Transfers are treated as a first-class payment method, not an exception.
Cash-aware closeout
Cash is counted, reconciled and reviewed — properly.
Mobile money ready
Mobile money captured and settled alongside every other method.
Offline-tolerant
Orders and payments queue locally and sync when the network returns.
WhatsApp-ready
Share menus and reach customers where they already are.
Implementation support
We help your restaurant go live properly.
Menu setup
We load your menu, prices, photos and categories with you.
Table QR setup
Tables mapped, QR codes generated and signage ready to print.
Staff training
Owner, manager, cashier, waiter, kitchen and admin — each trained.
Payment workflow setup
Your methods, approvals and closeout rules configured before go-live.
14-day stabilisation
A structured review plan for the two weeks after launch.